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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you. Everything works fine. Packed well. Shipping fast track tracked.
Glasses are excellent, watched movies through them. The feeling that you sit in the cinema alone in the front row. The games started, but I have not found anything yet. Ordered with box and joystick. The courier brought home. Joystick working, but in the kit of batteries to it there is no keep it in mind (AAA batteries). Connect to the computer was possible, but only by Wi-Fi, as the cable from the phone is cracked. Purchase satisfied. I recommend the product and the store. Delivery ordered from Russia.
The goods were almost a month. Everything came a whole but the box as from the @ pa, although additionally was pasted with protection (mail rules...). The good inside is whole and unharmed. Complete set, plus a keychain from the store. On the very product there are no complaints, everything is fine and done qualitatively, and operation will show how much. I recommend the product and the seller.
Product is as advertised, arrived in less than a month here in Brazil… will use and then leave the feedback, more's all OK, came very well packed.
That's what i understand-the speed of delivery! Ordered august 28, today received!!!! Great! The thing of course the brain rubs, who never tried-take it without thinking! Shop three times recommend!!!!
Doing his job. Worth that money.
The parcel came. I'll check how it works. The store put a keychain as a gift.
Everything came, or rather the courier brought for 11 Days from the moment of order g. Ob.
He was very late. I opened dispute Seller canceled shipping and re-sent New order and change tracking number
Delivery in russia took 12 days. The thing is cool, connected xiaomi mi max 2, 6,44 diagonal, normally flies, though the remote is not suitable for all games, well, or maybe not figured out yet, i advise and the glasses and the store, class!