This iPad is UK plug , we do not send Adapter within the packages , if you need , you can order.
FAQ:
1.What’s in the box (Standard Bundle) ?
IPad, Lightning to USB Cable and USB Power AdapterLightning to USB Cable. Tips: Not include earphones and adapter
2.Who will pay for customs duty?
Our website price not including any import tax / vat at destination , Buyers are responsible for custom taxes. You may be charged customs duties and taxes for something purchased online.
3.What do you declare to customs?
We normally declare the lower price on the invoice/bill to help you avoid custom duty, but if you have any request about declaration, please leave us a message in the order before delivery.
4.How to check whether the iPad can be worked in my country?
IPad can be used in any country, no matter what version, the language can be selected at boot time. The price difference is only because the coin ‘s taxes and fees are different, if course, some countries are different from the charger, do not worry, we will give u a power adapter as a gift to ensure your normal use.( non-Applel)
5.May I get repair warranty?
One-year Apple warranty (Local Warranty Service) or One-year Store warranty (China Warranty Service)
6. Why the iPad memory smaller than i paid ?
Installed System and software will occupy storage.
7.What if I’m dissatisfied with the product? Can I return it?
We guarantee all products are genuine Apple products , original and not activated in our store. If you have any problems, pls contact our Customer Service who will be glad to help. When contacting Customer Service Team, pls give your order number ,a short description and photos or videos of the problem, so we can prevent these problems in the future.
The quality problem can be returned within 7 days of receiving the goods, more than 7 days can not be returned only be warranty.
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| Buyer | Real customer reviews |
|---|---|
A***n   |
Item received in good condition. Have not opened the box as it’s a gift for my girlfriend, hopefully the iPad works. Thank you! 
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N***a  |
The shipping is fast than my expect. It’s spend only 2 week to my country. I really like it and store is friendly. However it just arrived and I will test it today. I recommend this seller. 
|
Customer  |
Awesome! Genuine iPad! Thanks. |
P***o  |
Espectacula, ha tardado dos semanas, solamente lo malo q la aduana me cobro 28€, tiene un año de garantia apple 
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A***.  |
Все отлично, хорошая упаковка. Дошли за рекордные 8 дней до Саратова. 
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D***n |
доставка меньше двух недель до Московской области, упаковка была слегка помята, но содержимое в полной сохранности. Коробка с айпадом запечатана, все абсолютно новое |
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D***v |
20 дней с момента заказа. Коробка пришла в отвратительном состоянии, но пакетики с воздухом защитили саму коробочку с планшетом. Может конечно мне просто повезло, что при таком состоянии упаковки ничего не повредилось внутри. Сам планшет работает без нареканий! 
|
Customer  |
Good service ! |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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