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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect i recommended it
Excellent experience, comes in a box with your manual in english and your charging cable, it's a thing to turn it on, press connect and link it, no problem, no lag, plus very portable, excellent product
very good , easy instalation
Great keyboard! What i wanted! The size is almost like my honor x8, light, comfortable to wear in a lady's bag. Folded is fixed on the magnetic mount. The keys are mch, but elastic, as on most laptops. The only point is to get used to the distance between the two halves. After the first connection there were problems, re-not connected. The problem was solved through the bluetooth settings-disconnected the pairing, connected again. Apparently, this will have to be done always, but it's not difficult. The russian layout is connected through the settings-language and input-physical keyboard, hold your finger the name of the keyboard, choose in the opened list language. Everything! Very satisfied with the purchase, i recommend! A great solution for those who work a lot with text. Thank you store! A little later i will unsubscribe, how much is actually enough battery and how long is charging, did not there appear glitches.
Arrived quickly, from Sweden, quality is OK, touch when typing is better than expected. Recommended
wow it really fast, it take 8 days to arrived Singapore included Saturday and Sunday.
Very good product. It works perfect. It came very fast.
It goes perfect with the motorola g7, i'm delighted to make things easier for me. She lacks the ñ but in other countries they have never used it and nothing has happened
The material is better than i expected, connects great and is a perfect size. Right now i'm writing the comment with the keyboard and it's no problem. Connect perfectly with my ipad mini 2. the iman works correctly and takes up no space.
Very fast shipping! That would all be sent like this! The keyboard is pleasant, but because of the plume in the middle it is not fixed. And a little not convenient keyboard location. And so 5!)