SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Electronic ICON- Electronics Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://electronicicon.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shave no worse than brown! Minus-no charger! The price is very attractive!!
Delivery is fast. Packed in a film "antistress". Included wire for charging, rag bag, brush for cleaning knives, manual in english. In the hand lies comfortably, relatively light. 2-day bristles shave perfectly, more fury does not allow work)))... Hair does not tear, the skin is smooth, there is no irritation... A big plus is the ability to wash the razor under running water. Very satisfied, and given the price-just happy. If it works 1-1,5, then i will not regret the purchase...
Delivery to donetsk region 15 days razor super shaved feeling like after the machine 2 speed. came charged on the bars generally satisfied if that complement the review of charging in the kit no
The razor pleased. Shave gently. Works relatively quietly. Before it used panasonic. Came pretty fast.
Razor quality shave well, delivery is fast, thanks to the store for the present.
Great razor! Fast delivery by new mail! Shaving can even better than kemei for $30, and it does not make so much noise. Lithium battery! The charge holds well, enough for several shaving sessions. The first impression is good, shaving clean. Excellent value for money! Recommended for purchase, will not regret. How will it be long to work with grids will show time, but there are spare on sale, i will order from this store. In general, everything is super! For this price it is better to not find aliexpress. Take from this seller, fast delivery. Thank you!
Got everything. Thank you. I advise everyone. 55555. Quick. The producer is responsive, it was nice to communicate. Came with full charge. I haven't tried it yet. If it's okay. I will make more orders from this store.
In 2 weeks the courier delivered home. Packed well in puffy. How i will try to add a review
Terrific shaver. Arrived very quickly too. superb value for money.
Perfect