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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It all came very fast. The stabilizer works perfectly, it's better than I expected. En nec is ario lowering an application to use all function is of Gimbal, unfortunately it's not very good and only supports 1080p video
I recommend. Who squeaks-carefully read the instructions and additional liners. Through Bluetooth, I pair directly honor 20pro and stabilizer and take photos of video by my native phone program.
The store is conscientious. The parcel was delivered about a week to Nizhny Novgorod, straight to the apartment. Everything works well. I recommend
Recommend. I do not use the phone stabilizer for the first time. I just watched the training video. Later I patiently consulted with customer service and showed me how to use it step by step.
Shooting does not shake, travel is more suitable. It is convenient to carry with you, and in general it is satisfactory. Compared to DJI it is more economical. The transmitter wheel can reduce the focal length, and it is convenient to carry
Finally it’s arrived in Doha... I like the most and bit disappointed as it’s took 35 days... but highly recommended.
Took for 4500 set standard. Shipping 18 days. Packed well, the post of Russia tried, but it did not work out to break. The quality of the packaging is very decent. Stab out of the box is charged and ready for use. Control and setup are intuitive. The speed of work is more than satisfied. Plastic is quite good. There is a balancing load. The only negative is the handle made of the same plastic as the entire stub, and the hand slips slightly to the joystick. It would be nice to have some rubber lining or edge. Otherwise completely satisfied, works for 5
The package arrived very fast, more than I expected, was satisfied with the purchase
Wholesale to Thailand in mx-16 day package with welded dents StuG Hook try test before
The stabilizer works as it should. They shot from the car on the move, the video is not the slightest shaking. I need to deal with all the functions, but I like the toy. Your money is definitely worth it. Convenient to handle. In the hand sits well. Light. I recommend. To Novosibirsk 21 day the parcel went. Stand, cover and Bluetooth button, you can say, the necessary addition to the device, it will not be superfluous.