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| Buyer | Real customer reviews |
|---|---|
J***z   |
All right, shipping a bit delayed due to Christmas but parcel well protected 
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M***k  |
Very fast delivery, beautiful watch, great store. I recommend. 
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P***G  |
Arrived in less than 30 days in Colombia, in perfect condition 
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R***z |
Everything perfect, as it looks, shipping very fast, very happy. Thank you 
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A***a |
Amazing speed in shipping and all very well. The Amazfit GTS I already have it and it's a pass. That's why I wanted to give it to my partner. It's a safe gift. Acertaré. |
E***a  |
The clock came to Krasnodar in 14 days, the store fixed the hours on the day of purchase. For hours I use it for a week, very satisfied. Synchronized with iPhone without problems, work well, no connection to the phone. The battery holds well for 5 days another 64%. 
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A***r |
All very well, in 3 days at home and at the moment it works well |
S***s  |
beautiful peace of art. works perfectly fine like rest of Amazfit products 
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R***v |
Came quickly, days for 10. came a bunch of updates, firmware, etc. D. Everything is super, thanks to the store for the accuracy in the order. 
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E***a  |
Thanks to the store products arrived in temp and good quality 
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B***i |
Arrive in 24 days for Algeria The store is good and shipped quickly Exhibition et livraison rapide 5/5 
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D***o |
Fast shipping, safe. Product in perfect condition. All right. 5/5 
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K***l |
Exactly as in the description. It has arrived very well packed and very fast, in just 3 days. At the moment it works well and smoothly, very smooth mobile synchronization, although the first connection needs to be patient, the updates are several. Great visibility and good touch screen. It weighs nothing. I will add additional comments after a time of use. 
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V***z |
Super nice. Just try it! It's taken a couple more days to arrive, but everything's perfect. 
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E***z |
It's beautiful! Everything is perfect and has arrived in 2 days! Highly recommended. 
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L***a |
Shipping very fast, in two days in each. So far, so good. 
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J***o |
Order shipped in just two days. All right. There's no proof. 
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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