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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right with the product. Came as the description. Very cool.
Beautifully packaged, very recommend store, super attentive and answer any questions, not taxed because it did everything as ordered, said the product for less than $50!
Product came as description, arrived well packed. Loved my cell.
excelente produto, chegou rápido, celular lindo recomendo
Xiaomi Redmi Note 9 with really working NFC, two tempered glasses of the color of a gentle green label (although in my opinion it is light blue lapis lazuli). Completely global firmware on the first turn-on automatically offered the Russian language BASIC. The glass lay sooo as it should. And does not interfere with a silicone pocket! The fingerprint was programmed perfectly quietly. Other fingers and fingers of other people do not understand. 128 GB it is very powerful! I do not feel any shortage yet. The sensitivity of the receivers was very impressive. Delivery in 10 days. So the store is super-well done!
All great, I 've been on my cell phone for two weeks and it's a blast. I 've moved from Redmi Note 4 to this one, and obviously spectacular. The camera quality and what the battery lasts, next to the storage, makes it an exceptional mid-range mobile quality/price.
the phone is really great. it is value for money. i definitely recommend to do shopping with the store. the seller, is great, replies message instantly. i would like to do shopping in future as well.
D-PHONE is on another level, I asked for the phone on Tuesday and today Thursday I already have it at home, perfect.