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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great headphones. They went a month to Khabarovsk.
Delivery fast Fonk such Bass fucked I'm sorry in trihua for this money ahueny sound packed store ahuenily simple 10000 of 10
The sound is very nice does not cry does not squeak volume good store good delivery less than a month
Very satisfied with the headphones. Pleasant to touch. Well sit in the ears. Sound good. Reliable packaging. The store is good. I advise everyone
Delivery a little more than a month. Packed well. In the case is not tested, as as a gift is ordered.
Came for a month in Karelia. Were packed in a paper gray bag with a puffy inside, even the boxes did not crumple ordered two models (c100si and T110) I'm not a music lover and not an expert on sound, but it seems to me for their money the headphones give an excellent clean and pleasant sound, there is a soft bass, Maybe tikhovaty a little but overall I still do not listen to music on the whole coil so that the norms. Themselves are made soundly, the wire is soft, it does not blow in the cold and does not get very tangled. I did not like the location of the microphone on the junction of wires in the model c100si (I have to look for it somewhere in the pool) on the model T110 garazdo more convenient it is made (just hanging on the wire of the right earphone in the neck) in the kit there are 2 pairs of additional ear cups, so that everyone can pick up for themselves. I do not know the original headphones or not, there are serial numbers on the boxes, but on the official website I did not find the opportunity to verify their authenticity. No matter how there it was I think that the headphones for their price are super good and I can recommend to purchase!
Everything's fine. To Tula for 4 ND. Despite the caronoviruses. Headphones are good, Bass give out worthy. Replacement inserts included. Warranty card in Russian language included.
I ordered 07.12. Received 06.01. They haven't checked in yet. Additionally Unsubscribe
Delivered in complete order, everything works as it should, nice design and good quality, I recommend the store and this product.