SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Electronic ICON- Electronics Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://electronicicon.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful watch as a mobile everything fine.
Item come as described. I have not tested yet. When the user test the item, I shall do further review. I
thanks friend
Shipment received in tępie expresowym 9 Days Watch Super connects to iPhone store also super for all questions Reply recommend.
Thanks a lot ...Nice watch
Hand painted huge ones will be provided. Commodity's function make you satisfied.
Fantastic product that everyone must buy.
el artículo es como detallan ,pero la correa del reloj es muy frágil se ha despegado y la tengo sujeta solamente por el pasador .
VERY FAST SHIPPING
Excellent store, very contact. Answered all my questions. Delivery is very noisy. Watch looks cool. The functions are very interesting, I have not had such yet. I'm happy, this is a good thing!
Nice watch. perfect size for me.
Very nice connected watch I recommend
Super!!!!
great standalone android watch for the price.
Delivered in only 11 days! It's a record. Look and work perfectly!
truly amazing and super lighting fast shipping
I'm very happy with the device, I can do most things on it, a lot of the larger games aren't available... but i bought this for using Microsoft Excel when I am working. the Battery lasts all day and more. Only need to charge at night. 480p Videos max but clear. Screen brightness is ok - at 100% full it is like 60% brightness of a smartphone, not too bad. Postage was 2 weeks to the UK. Rather fast. Speaker is loud. the best Launcher to use is Win X Laucher... but costs $0.99 to get rid of ads. Its basically a computer on your Wrist! incredibly durable and well made. Seller sent 2 screen protectors, packaging was good. overall I would rate the actual LEM T an 8/10... the brightness could be better, it can't download small files easily from emails (72kb and 1.1mb) so I have to Bluetooth them from my phone and the android is interesting. Very good. I would buy again.