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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent fast and secure delivery. The battery is very good
Excellent Alternative at times of running out of battery, I have the 5000mAh and it reaches for a full charge to my iPhone, it takes a time between three and a half hours to four hours in full r the full mobile charge, and about five hours to fully charge the mini Bank, highlighted the product quality, I arrive fast and very well packed, I recommend.
it doesnt to charge a full load to my iphone
Arrived quickly and works as described!
so very happy to receive my mini power banks a great buy and just what I needed will fit in purse or pocket very convenient thankyou
Fast delivery
Arrived quicker than I thought. Good as described. Take a bit long to fully charge power bank itself. It works. Recommended
Perfect for I Phone .. thanks Seller
ok
great product
Great battery pack for iPhone 13 mini.
I have had other portable chargers but never had them with me because I didn not want to carry around a cord. This solved my problem. It is compact and works great!
Outside of work, it has came in handy many times when I am out and about. On those long days out with friends from all the picture taking and social media posts. This charger is in my purse in between events. Works like a charm. No more scurrying to my car charger. I can stay present and in the moment. Also when carpooling with others. No more fighting over the car charger.
It is great to charge my phone without being hooked to a cable! I can walk around take my phone with me while it charges!
It is easy to hold and use your phone while it charges.
My chargers (and cords, but that's another story) always disappear. Apparently, a teen gremlin lives in my house but with several trips planned for the rest of this year, I needed a reliable charger.
I was drawn to this by the purse size, interesting shape, and the direct plug feature means I don't need to rustle up a cord to attach it to my phone.