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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything works. Passport in English. App on the Russian. I deal with settings
Looks very good looking and clear image
while the connection works smoothly
Super camera responds quickly also back look of images let he quickly we have him set so that he only when motion is please. Top thing we also wish for outside order. Within 10 days we had him already inhuis.
Very quickly came. Works great. The only point is that when connected to the Wi-Fi, you need what's in. The router did not have a password. I do not really want my neighbors to connect to my internet. The motion sensor is triggered, you can put the video recording from the moment of motion in the settings. There's a sound. Call the number when alarming will not, at least for Russia and Ukraine. Push messages come. I advise the goods. The store quickly sent. Brought straight home.
Muyyyy good and excellent image. And very easy to install and super fast shipping.
Fast delivery, good securely packaged and quality is very good!
Fast Delivery
* ;&# * ;&# * ;&# * ;&# * ;&# * Good material Good store Receive order in 17 days in Netherlands. * ;&# * ;&# * ;&# * ;&# * ;&# *
Very nice! The only issue I had was that the camera wouldn't work every time I put the sd card in. Had to format the sd card on my laptop. Now it works nicely; everything is as promised. love the app too!! The alarm/siren on the camera itself you can turn on in the app is a bonus. I love my new toy It was delivered at my doorstep in 19 days. Dear Seller, Thank you very much ❤❤❤❤❤