SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Electronic ICON- Electronics Online (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://electronicicon.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seller recommend.!!
Razor shave super true long
Good quality and size and description as in the ad. Highly recommended.
In the kz krg ordered 26.08 came 18.09. Tracked to the end before coming to the post office.
The main problem of the razor manufactured under the xiaomi brand is the loss of water resistance after some time of use. By the way, this is the third razor. Soocas (although a good thing is not called sucas) drank water and died a month after 3 from the moment of use, and mijia somewhere in six months. Let's see how long this miracle will last. I will try to wet as little as possible, although how to do it is not quite clear. And so a good razor, which has a compact size, convenient charging type c and at the same time quite tolerably shaving.
The goods reached moscow in about two and a half weeks. In russia, the delivery was carried out by the company cdek. The box is wrinkled. Who is to blame for this is difficult to understand, but the performance and appearance of the razor did not affect. Complete set-razor, type-c charging cable, cover.
Excellent item as a backup travel shaver. It had a USB cable for charging but please note that the end that goes into the shaver is special and not a micro-USB ( which will not fit!) All in all a good item for a reasonable price. As described. USB outlets can be found everywhere for charging! (Even the bus and the train and your car!!!)
The razor came from russia in 4 days. Quality is very good. Charging from c-type. Shave well, but longer than a grid braun. Irritation on the skin is small but there is. For short trips to take with you-it's normal.
Everything's fine. The goods came according to the description, the only box a little wrinkled, but it did not affect the work. Seller recommend
Delivery for 20 days to temporarily infringed territory. I chose the option "no box", the razor came in a recognizable package from xiaomi. Included razor, cap for heads, cable USB-C, storage bag. I'm very pleased! Thank you! Ah yes, took for 1,100 rubles.